Frequently Asked Questions
Built for HOA boards, homeowners who received a notice, and property managers who want calm, citation-friendly letters without surprises.
Can I edit before sending?
Yes. Every draft is editable before you export or email it. You control the final wording and delivery.
Does it use my HOA rules?
When you provide CC&Rs or guideline links, drafts can reference them. If you skip rules, the language stays neutral and avoids invented citations.
What letter types are supported?
- Violation notices and follow-ups
- Fine or dues reminders
- Appeal responses
- Welcome letters and amenity notices
- Architectural request updates
- Homeowner replies to a received notice
I received an HOA letter — can you help?
Yes. Use the received-letter check to review deadlines, fines, rule citations, and hearing language for free. A calm editable response unlocks for $19 one-time — no subscription required.
Pricing
- $5 per board letter (one-time unlock)
- $9/month for 10 board letters, or $15/month for unlimited self-serve drafting
- $19 one-time homeowner response unlock after a free notice check
- Property manager packages from $199/month after a $499 credited pilot
- USPS mail delivery is priced separately per mailed letter
- See full details on the pricing page.
Can you mail letters for us?
Yes. Choose Mail via USPS to print and send a letter. We share addresses and the mailed PDF with the print partner only when you opt in.
What is included in mailed letters?
- Printed letter with your HOA branding
- USPS First-Class delivery
- Optional Certified Mail for documented delivery
Can I save community details?
Yes. With the $15/month self-serve plan you can save branding, guidelines, and return addresses as Community Profiles. Managing several associations? See PM packages for multi-community setup and onboarding help.
Is this legal advice?
No. HOA Letter AI provides drafting assistance only. Review and adjust drafts based on your governing documents.
Data and privacy basics
- Draft text stays in your browser unless you save or send it.
- Uploaded notices for the homeowner check are used to run the review you request.
- Saved community profiles and guideline notes can be deleted anytime.
- See the full privacy policy and security notes.
Share your draft requirements and we will confirm whether citations and formatting are feasible before you pay. Email support@hoaletterai.com for a quick check, or start a free board preview / free received-letter check.